Feedback from our Customers

We are grateful with our retail and wholesale customers that take their valuable time to send us their comments on our products and service. Thank you so much!!!




Laurie
Thank you for responding to my email earlier today. Here is a photo of my 50 + year old beloved chair.

"So happy to hear from Customers who owned a 50+ year old rocking chair" :) - Alex

50 Year Old Rocker
Raleigh, North Carolina - USA


John
Our order of rocking chairs arrived two days ago. Thank you. Hope to do business with you again soon.
St. Petersburg, Florida - USA


Rosalie
Hello Alex, We are still enjoying our OLD chairs in spite of the worn leather look. We have gotten old also and don’t look the same as we did 17 years ago when we bought the chairs. Thank you for writing. We loved Costa Rica and it’s people and their values. I wish we could return. I hope life is good for you and your employees and families.
Massachusetts - USA


Dave
Good morning Alex! Thanks so much for your response and enthusiasm. As I mentioned, this chair is at least 60 years old and in fine shape. My father bought two rocking chairs in Costa Rica in the mid 1960's. A testament to your design and construction! He is now 94 years old and remembers his trip vividly in 1960. He told me yesterday that the man who sold him the chairs asked him a question:
"Don't you have allylunimum in the United States?"
My father said, "What do you mean?"
The man answered, "Allylunimum....you know the metal."
My father responded, "Oh, Aluminum?"
"Si....why do you want to purchase these wooden chairs if you can buy aluminum chairs?"
My father said he paid $5 for each chair. They wrapped them in newspaper, and he carried them aboard the airplane back to the United States. Several years ago, my wife and I travelled to Costa Rica for our anniversary. It was our first time there. I learned what my father used to say about Costa Rica. It is the most beautiful country and favorite country he ever visited. He travelled the world in his career and so did I eventually. We are in total agreement!

60 Year Old Rocker
New Market, Alabama - USA


Laura
This company was just wonderful to work with. I had a few questions initially but they are answered immediately by the owner. I purchased two of the beautiful black leather rockers. The rockers arrived quickly and were very easy to put together. They even sent us a complimentary screwdriver. I love the chairs. They are so comfortable and of course beautiful.

Black Leather Rocking Chair
Raleigh, North Carolina - USA


Courtney
Thanks so much! My order arrived in perfect condition. All the best.
Arlington, Virginia - USA


Linda
Hi Alex, I gave my friends the two rockers for their 50th wedding anniversary and they were so thrilled. They loved them! They had one that we purchased when we were in Costa Rica in 2014, but they had a house fire last year and lost everything they had. So this was my gift to them to always remember our 5 weeks we spent together in Costa Rica. At that time my husband was alive, but he died later that year. These chairs have lots of memories for all of us. As a heads up, you will be receiving an email from Terri wanting to order from you also. I told her you were great to work with. She is the one I had the chairs shipped to, but they were not for her, but her brother-in-law. She now wants to order them for her husband for Christmas. Thanks again.
Oregon - USA


Shane
The chairs are everything I hoped for and we already are getting great enjoyment from them. Thank you.
Galway, Ireland - Europe


Rindy
Greetings from Spokane, WA. We received our two high-back rockers today. We are so thrilled. The chairs came beautifully packed. Your instructions were perfect and we put them together easily. Thank you. It is so nice to have a piece of Costa Rica at our home. We will recommend to all of our friends. Pura Vida!
Washington - USA


Pat
Thanks so much. Also, I just wanted to let you know the programs were awesome - they loved the t’shirts. Thanks so much again for all your help. I know we came right down to the wire on getting these shirts done and you guys did an awesome job for me. I am hoping to have some programs next year for CR and I will definitely let you know if I need your help. Thanks again. Best regards.
Minnesota - USA


Donald
Aloha from Hawaii...I did get the three boxes and the walking canes with the ball on top, they are really nice, thank you so much.
Hawaii - USA


Octavio
Les saluda nuevamente desde New Orleans para hacer un nuevo pedido y agradeciendo al mismo tiempo el envio del anterior. Las piezas fueron de muy buena calidad y muy lindas y ademas el pedido, gracias a su esfuerzo, llego a tiempo.
New Orleans - USA


Andrew
Luisa, everything arrived, excellent quality and packing, I am placing a far larger order together as I need the products for early November. Thanks!
- CANADA


Laura
Good morning Luisa, I just sent the remaining balance due on my order via PayPal. I am so excited to be giving our guests the coffee and macadamia nuts. Please ship the order to the Flamingo Beach Resort. By the way, the Bride-to-Be loved the wooden salad bowl that I ordered for her Christmas gift. Thank you so much for all your help. It has been a pleasure dealing with Costa Rican Market.
- USA


Nilza
Hi Luisa! and all at Costa Rican Market..! Luisa, I just got the hammock today and it is beautiful!! I haven't put it up yet since I need to get new rope but I'm going to tell all my friends that are looking for hammocks about you guys... Very professional and courteous and great customer service...so I just wanted to say GRACIAS!!!!!!
- Florida, USA


Kelli
Thanks Alex! We got all 4 chairs and are very happy with the style, etc. I appreciate you and your company following through with the shipment for us! Great customer service!
- Georgia, USA


David
I picked up my toucan walking stick on Friday at the Post Office. I am absolutely astounded by the quality of the wood and the workmanship! I will be telling all my family members and friends about the on-line Costa Rican Market. It is a user-friendly web site, the service you provide is exceptional, and, based on my first purchase, your products are world class. I'll be shopping again in the near future.
- Colorado, USA


Mark
We received our wooden placemats on Saturday. They look beautiful. They are exactly what we wanted. They are a wonderful souvenir to help us remember our recent Costa Rican vacation.
- Michigan, USA


Marie
Hola Alex, Estoy muy feliz de la calidad de las cosas que usted me mandó. Es realmente un placer de hacer negocio con su empresa. Está muy profesional. No tardaré mucho antes de hacer un nuevo pedido. Gracias!
- Puntarenas, Costa Rica


Jean
We received the rocking chairs and put them together today. No problem. They assembled so very easily, and are beautiful and comfortable! Thank you! Our very best wishes to you and your family!
- Washington, USA


Janet
Alex, My friend received the placemats. They are just so beautiful and she is so happy with them. Thank you for your follow up. The placemats were in great condition and wrapped very well according to my friend.
- Florida, USA


Frank
Hello Alex, I just wanted to let you know I received the beautiful placemats, coasters and trivets. I cannot express to you how much I appreciate the quality workmanship your company does. They are exactly what I wanted!!! I will not hesitate to recommend your excellent services to my friends. Thanks again.
- Florida, USA


Andrew
Got them. Beautiful and extremely well crafted. Thank you. You have a happy customer.
- New York, USA


Marilyn
Dear Alex, We got the rockers yesterday, and we're already assembling them. They are beautiful, and we just love them!!!! It reminds us of the times we've spent in Costa Rica, and I can imagine looking at sloths when I sit in my rocker on my porch in California. Thank you for the smooth transaction and rapid delivery. It has been a pleasure doing business with you. If any of my neighbors ask where we got the fabulous chairs, we'll be happy to refer them to you. Muchas gracias.
- California, USA


Barbara
Alex, The parrot cane that I ordered from you JUST arrived! The quality is unbelievable! It’s heavy, solid, sturdy.......I was afraid it would be flimsy.......more like a walking stick than a REAL cane. It’s absolutely wonderful & beautiful too. I’m sure I’ll use it for many years, that is, if nobody steals it! I’d better put a string on it & tie it around my wrist, though. I’m so forgetful. Just last Saturday I left my old cane in a grocery cart at the market. Don’t get old, Alex!Thanks again.
- Illinois, USA


Elina
Hello Alex, Last week the satchel arrived. Thank you for all the effort. I’m very pleased with my souvenir. I don’t think much Dutchman have a real Costa Rican cowhide rocking chair. If you ever visit Amsterdam know that you are welcome to stay in my canal house in the centre of Amsterdam. Just let me know. Thanks again, best wishes.
- Amsterdam, The Netherlands


Rona
Good morning Alex, I just wanted to let you know that I received the package on Saturday and thank you so very much. All the items are simply beautiful and brings back wonderful memories of Costa Rica. All the best.
- California, USA


Ruth & Frank
We just received the chairs and my husband assembled them. They are sitting in our porch. We love them, they are built nicely and the leather is beatiful and comfortable. What a great reminder of our trip to Costa Rica.
- Massachusetts, USA


Sherry
Alex, Wow, I finally got it all opened and inspected. I was very impressed with the packaging. I found the small hummingbird to be amazing. The quality on the boxes was very good. I'm not too crazy about the butterflies or the lions, but that's just me. I'm sure many of my customers will love them. The trunk boxes are gorgeous. After seeing the quality of the items and having now a better idea of the sizes, I will be better able to make my next order. Thank you for all your assistance. I'll definitely be ordering more!
- Texas, USA


Barbara
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating:
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: I havent received my order yet, but the service so far has been great.
- Oregon, USA


Lynn
I have received the cane and it's lovely. Thank you so much.
- Maine, USA


Margaret
Thanks for much again. Everything arrived and my parents love it.
- Washington, USA


Naomi
Hi Alex, My mom received the rocking chair and she absolutely loved it. It was a pleasure doing business with you. I highly recommend you to other customers. Your merchandise is high quality and communication with you is fast and easy. Sincerely, Naomi
- New York, USA


Keely (event-based marketing and public relations firm)
Dear Alejandra, The package with the puzzle boxes arrived this afternoon and I am SO pleased with them! Thank you so much for all of your help getting these here in time for the wedding! Tracie and Nick will be so happy with their big day – and I think sharing a little piece of Costa Rica with everyone is a great gift for their guests. Muchas Gracias! Some day, when I am visiting your area, I will stop by to say hola! Cheers.
- Oregon, USA


Tara
The rocking chair arrived in tact and very quickly. I love it so much (and so do my cats...they like to sleep on it!) It is more beautiful than I expected. I will certainly recommend it to friends. I like to show it off to visitors. God Bless...
- Virginia, USA


Thomas
Thanks Alex! Everything went ok, except my daughter was upset at me, because she wanted the rocking chair with the design on it and I ordered the one without it. That was my mistake. Thank you for your prompt and courteous service.
- New Jersey, USA


Diana
Hola Alex, my shipment arrived right on schedule and the contents are in perfect condition. I love the wood jewelry and I hope to be successful selling it. I never thought that importing products would be so easy. Thank you for your assistance. I hope to send you another order in the near future.
- California, USA


Lisa
We love them!! Thanks so much. We've received many compliments on the High Back Rocking Chairs already - the color is so rich and gorgeous. Also, as expected, they're very comfortable - the leather offers great support and the high back makes it such a great chair. Thanks again!
- Florida, USA


Pascal
Alex, thank you, the wood trays wholesale order arrived in time. It is a pleasure to do business with you and your company. I look foward to work with you again in the future.
- Colorado, USA


Patricia
Hello Alex, I am very happy to tell you that I received my order yesterday. My friend is very happy with his gift. Thank you for your patience. I wish you lots of success with your business. Take care.
- Marseille, France


Marisa
I got my wood products wholesale order today and it is really beautiful. Thanks for the quality work. I am very impressed. Well, we will see what I get for it and put another order in soon.
- California,USA


Linda
We already sold 2 chairs and footstools...things are moving and shaking here for us. We still get rave reviews on the chairs. We raffled off a lowback rocker and the name we drew was a friend of mine who had just delivered her second child, a little girl. She rocks everyday in the chair! I can't wait to use mine. The baby is due in 10 weeks!
- Ucluelet, B.C., Canada


Nick
Dear Costa.Rican.Market,
Hi, I love the rocking chair . I tried to leave a educational comment to help your buyers have shipping patience . Even with my severe disabillity I was able to set this up quickly . I thank you for making it possible.
P.S. I have heard nothing but good things about your country . I may have to come down there one day and look around now that I can't work normally. I need a inexpensive place to live out the rest of my life . Maybe I could be a writer ? Take care.
- MI, USA


Graham
Hello Alex,
This is just a note to say a very sincere thank-you for fulfilling my order, and kindly arranging for the goods to be delivered to Costa Verde hotel. I am glad to say that neither the US nor the UK customs people objected to their import, and that they have arrived here safely, where they have been very much admired. I hope that it may be possible to overcome the cripplingly high postal costs between CR and UK, as goods of the quality sold by Costa Rican Market are not easily available in Europe, and I myself would like to be able to obtain more- hopefully without having to arrange another trip to San Jose in the near future! Many thanks again for your help, and for the lovely things, which will be treasured. Kind regards.
- Scotland, United Kingdom


Ed
Rating: Good
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments: The rocking chair is beautiful. Thank you very much.
- KY, USA


Carolyn
Rating: Excellent. Good transaction. Product is as described
- Texas, USA


Cowie12
Great rocking chair and good service.
- Virginia, USA


Dan
Hi, i just wanted you to know that we received our order and that we are very pleased with your product. We hope to do a great deal more business with you in the very near future. Once again, thank you for a fine product.
- Mississippi, USA


Tanya
The cutting boards are wonderful. Thank you we are very pleased. We are a home builder and these cutting boards are going to be part of a thank you gift package for buying our homes. Thank you again for all of your help!!
- Oregon, USA


Kilimanjaro1
Quality rocking chair- just as expected. Thank You! A+++
- Texas, USA


Ilenalynn
Beautiful, comfortable, prompt delivery!!! Fantastic purchase experience.
- California, USA


Lwebberjj
EXCELLENT customer service and superior quality, I will buy again from you!
- Maine, USA


Douglas
Beautiful product and attentive service. Strongly recommend these folks.
- USA


Ondrwyzr
Shipped and delivered on time. there were no problems.
- California, USA


Alysa
Great experience! Everything went just fine with Costa Rican Market and I would definitely order from them again. Each time I asked for clarification about a product I was considering I got a prompt response which addressed my question. We really enjoy our rocker which came today, exactly when promised.

I was very pleased with the first chair purchased from you, the large rocking chair. Two friends, Tom & Robin and Tom Jr.,saw it and may now place orders for same.
- California, USA


Donna
You are the best business partner, most thorough, most responsive And most patient! Thank YOU.
- New York, USA


Linda
We love the rocking chairs as always. Please pass on our praise to the manufacturer; the quality hasn't changed a bit...still made with lovin' care, you can tell.
- Ucluelet, B.C., Canada


Ec7378
THE CHAIR IS NICER THAN I THOUGHT. PLEASURE DOING BUSINESS WITH YOU.
- USA


Poor4man
Great product, worth waiting for.
- USA


Ljkjm5
I absolutely love this rocking chair! Very good quality! Could not be happier!
- USA


Andrea
Hello! This is to confirm that my shipment arrived today. I order a wood wine bottle holder and, I mush say, it is even more beautiful in person that it is in the photograph. I have had a pleasant experience with Costa Rican Market, and I look forward to doing buisness with your company again in the future.
- California, USA


Richard
Beautiful workmanship at VERY reasonable prices. Service and customer care is superior. Thank you for my cane.
- Florida, USA


Carolyn
The cane arrived and it is beautiful. Thank you.
- Ohio, USA


Arlene
Thank you for my cane. It arrived in perfect condition. This is going to make my life much easier and I will be able to walk with much better ease. Thank you.
- California, USA