Shipping: Procedure & Policies for Retail Orders

For security reasons we do not ship to P.O. Boxes. We ship only to verifiable physical home or business addresses where someone will be available to accept and sign a receipt for the shipment.

We are currently able to ship to the United States (including Hawaii, Alaska, U.S. Virgin Islands and Puerto Rico), Canada and Mexico. If you are from somewhere else, please send us an email with your full name, shipping address and products you are interested in, so we can quote shipping charges.

Orders that are shipped to countries outside of the Costa Rica may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

The above terms also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment.


Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.

Customs authorities require the value of the gift item to be stated directly on the package.

Shipping Time

Shipping time varies from order to order. If we ship via regular mail, it can take from 2 to 4 weeks, via courier service from 4 to 7 days. Production time is NOT included in shipping time. If you would like a faster shipping alternative, please contact us. We will be happy to assist you in this matter. Rocking chairs have a shipping time of 4 to 7 days.

For more information regarding shipping, please contact us at

Handling charges per order are $2.75.